1. Value
Understand & quantify customer value, focus on what is of VALUE to the customer
2. The Value Stream
Map all VA, NVA and Waste steps before you implement or change anything
Separate non-value added from value added Map the actions required to produce (value stream) Eliminate activities that do not move the product closer to its final form
3. Flow
Remove all barriers to flow e.g. delays & defects, Make the remaining value added activities flow smoothly
4. Pull
Implement pull systems, Produce only what customers need
5. Perfection
Continue to build better and better systems, Continuous Improvement
“Lean is the belief that Waste exists in all processes”